Category: communication skills

  • MANAGING DIFFICULT CONVERSATIONS

    MANAGING DIFFICULT CONVERSATIONS

    Imagine this scenario: after 8 years of marriage, you feel suffocated and unhappy, signaling the possible end of your relationship. Now, faced with the need for a difficult conversation, the question arises: how do you initiate such a discussion when your husband is unaware of your feelings? This situation is just one of many where…

  • BUILDING A CONVERSATION

    BUILDING A CONVERSATION

    STARTING A CONVERSATION It is helpful to begin by free associating based on something you already know about the person., or ifit is a stranger find something around you to comment on, like the weather, or how late the bus is, etc… Turn that into an open-ended question, rather than a question that can be…

  • EYE CONTACT AS BODY LANGUAGE

    EYE CONTACT AS BODY LANGUAGE

    Eye contact serves a social function, which includes creating intimacy and showing social competence. In social anxiety, however, it is a source of anxiety leading the individual to avert direct gaze What is less known is that eye contact is typically averted in situations where there is a high cognitive load (i.e., cognition refers to…